Sun Communities is committed to protecting your privacy and is constantly working in order to give you a safe online experience. The Statement of Privacy (“Privacy Policy”) applies to the Sun Communities Web site and governs data collection and usage. By using the Sun Communities website, you consent to the data practices described in this Privacy Policy. Please read our Privacy Policy for more information.
The Site or our online Services may send a “cookie” to your computer. A cookie is a small piece of data sent to your browser from a web server and stored on your computer’s hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. Cookies allow us to recognize you as a user when you return to the Site or use the online Services using the same computer and web browser. We use cookies to identify which areas of the Site or online Services you have visited. We also may use this information to better personalize the content you see on the Site or online Services. Sun Communities does not store unencrypted Personally Identifiable Information in the cookies. We also do not link Non-Personal Information from cookies to your Personally Identifiable Information.
To help us optimize the Site or for marketing purposes, we may allow other authorized third parties to place or recognize unique cookies on your browser. Any information provided to third parties through cookies will be for enhancing your user experience by providing more relevant marketing. Third party services and tools we use, which may send cookies to users of the Site and may collect information from users, includes:
Adobe Creative Cloud (Typekit):
The Adobe Creative Cloud (Typekit)is operated by Adobe. The Adobe Creative Cloud (Typekit) collects anonymous data (ad views, analytics, browser information, cookie data, date/time, serving domains, interaction data and page views), pseudonymous data (IP Address (EU PII), Device ID (EU PII), PII (name, address, phone number, email address, EU- IP address, EU-unique device ID ), sensitive (financial information). Aggregate and anonymous data is shared by Adobe with third parties. The Adobe Creative Cloud (Typekit) privacy policy can be found at:
http://www.adobe.com/privacy/policies/typekit.html.
Facebook Custom Audience:
Facebook Custom Audience, operated by Facebook Business (formerly Facebook Custom Audience), collects anonymous data (ad views, analytics, browser information, cookie data, date/time, demographic data, hardware/software type, internet service provider, interaction data, page views, and serving domains), pseudonymous data (IP Address (EU PII), search history, location based data, Clickstream Data, PII (name , address, phone number, email address, login, EU- IP address, EU-unique device ID), sensitive (financial information). Facebook Custom Audience’s privacy policy can be found at: https://www.facebook.com/privacy/explanation. Facebook Business shares data it collects with third parties.
Google Analytics, Google Dynamic Remarketing, DoubleClick, Google Tag Manager, and Google AdWords:
Google Analytics, Google Dynamic Remarketing, DoubleClick, Google Tag Manager and Google AdWords (collectively, “Google”) collect anonymous data (ad views, browser information, cookie data, date/time, demographic data, hardware/software type, interaction data, page views, and serving domains), pseudonymous data (IP Address (EU PII), search history, location based data, Clickstream Data, PII (name , address, phone number, email address, login, EU- IP address, EU-unique device ID ), sensitive (financial information). Google’s privacy policy can be found at:
http://www.google.com/intl/en/policies/privacy/. Anonymous data is shared with third parties. Sun Communities does not combine the information collected through Google with Personally Identifiable Information.
Twitter Advertising, Twitter Analytics and Twitter Conversion Tracking:
Twitter Advertising (operated by Twitter), Twitter Analytics (operated by Twitter) and Twitter Conversion Tracking (operated by Twitter) collect anonymous data (analytics, browser information, cookie data, date/time, demographic data, hardware/software type, interaction data, page views, and serving domains), pseudonymous data (IP Address (EU PII), search history, location based data, PII (name , address, phone number, email address, login, EU- IP address, EU-unique device ID ), sensitive (financial information). Twitter Advertising’s privacy policy can be found at: https://twitter.com/privacy?lang=en. Aggregate data is share with third parties. Anonymous data is shared with third parties. PII a data is shared with third parties. Sensitive data is shared with third parties. Data is retained by Twitter Advertising for 18-24 months. Sun Communities does not combine the information collected through Twitter Advertising with Personally Identifiable Information.
Facebook for Developers (formerly Facebook Connect):
Facebook for Developers operates Facebook Connect, which collects anonymous data (ad views, analytics, browser information, cookie data, date/time, demographic data, hardware/software type, internet service provider, interaction data, page views, and serving domains), pseudonymous data (IP Address (EU PII), search history, location based data, Clickstream Data, PII (name , address, phone number, email address, login, EU- IP address, EU-unique device ID ), sensitive (financial information). Facebook for Developers’ privacy policy can be found at:
https://www.facebook.com/about/privacy/. We do not combine the information collected through Facebook for Developers with Personally Identifiable Information.
Hotjar:
Hotjar collects information (analytics, browser information, cookie data, date/time, demographic data, hardware/software type, internet service provider, page views and interaction data) and pseudonymous data (IP Address (EU PII), location based data, Clickstream Data, device ID (EU PII), and PII (EU- IP address, EU- unique device ID). Hotjar’s privacy policy can be found at:
https://www.hotjar.com/legal/policies/privacy. For more information about the information Hotjar may collect, please inquire further at https://www.hotjar.com/contact. We do not combine the information collected through Hotjar with personally identifiable information.
Marchex:
Marchex collects information (browser information, cookie data, date/time and page views) and pseudonymous data (IP Address (EU PII), search history, device ID (EU PII)), and PII (name, address, phone number, email address and login). Marchex’s privacy policy can be found at:
http://www.marchex.com/legal/privacy-statement.
Bing Ads:
Bing Ads collects anonymous (ad views, browser information, cookie data , date/time, demographic data, hardware/software type, interaction data, page views , serving domains), pseudonymous (IP Address (EU PII), search history, Clickstream Data), PII (name, address, phone number, email address, login, EU- IP address, EU-unique device ID), sensitive (financial information), and location based data. Bing Ad’s privacy policy can be found at: https://privacy.microsoft.com/en-us/privacystatement/. We do not combine the information collected through Bing Ads with personally identifiable information.
AppNexus:
AppNexus collects: anonymous data (analytics, browser information, cookie data, demographic data, hardware/software type, interaction data, page views), pseudonymous (IP Address (EU PII), location based data, device ID (EU PII)), PII (PII collected via 3rd parties). AppNexus collects aggregate data and shares aggregate and anonymous data with third parties. AppNexus’s privacy policy can be found at https://www.appnexus.com/en/company/platform-privacy-policy.
Some browsers may allow you to manage the storage of cookies on your device. If supported by your browser, you may set your browser to refuse all cookies (or, sometimes all third-party cookies) or to alert you when a cookie is placed. However, if you select these settings, you may be unable to access certain parts of the Site or the online Services. Unless you have adjusted your browser setting to refuse cookies, the Site and online Services will issue cookies. For more information about how to manage your cookies preferences, use the ‘help’ menu of your web browser or explore the customer support sections of your web browser. To opt-out of all cookies or certain advertising cookies, visit the company website for your browser for instructions.
Here are links to some browsers’ websites:
Google Chrome: www.google.com/chrome/
Internet Explorer: support.microsoft.com
Mozilla Firefox: support.mozilla.org
Safari: support.apple.com
Opera: www.opera.com
We will use commercially reasonable methods to keep personal information securely in our files and systems. When credit card numbers are transmitted through a field in a form on the Site requesting credit card numbers, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Your browser may provide you with the option to send a “Do Not Track” signal to websites you visit. This signal is used to request that websites not send the requesting device cookies, but websites have no obligation to respond to such signal or to modify their operation. At the current time, the Site is not programmed to recognize Do Not Track signals, so the Site will not treat you differently if we receive such signals from your browser and we may not comply with Do Not Track settings on your browser.
Our Privacy Policy does not apply to any information you may send to Sun Communities by email or instant messaging programs (e.g., AOL, Yahoo, etc.), or through social media networks, even if you open such programs or services by clicking a link displayed on the Site. Email, social media, and instant messages are not recognized as secure communication forms. Please do not send any information you consider private to us by email or instant message or through social media sites (e.g., Twitter, Facebook, etc.) due to the public nature of such postings.
The Site and the online Services may contain links to other websites. Sun Communities is not responsible for the actions, practices, or content of websites linked to or from the Site or the online Services. You understand such websites may require you to agree to their terms of use and that we have no control over these terms. As always, you understand it is your responsibility to verify your legal use of a website, and use of information from the website with the corresponding website owner.
Sun Communities takes special care to protect the privacy needs of children under the age of 13 and we encourage parents to be an active participant in their child’s online activities. Sun Communities abides by the Children’s Online Privacy Protection Act (COPPA) and other relevant laws. The Site does not target and is not intended for children under the age of 13, and Sun Communities will not knowingly collect Personally Identifiable Information directly from them. If Sun Communities discovers that a child has provided personal data directly through the Site, Sun Communities will eliminate that data. This Site is only intended for persons 18 years of age or older. If you are under 18 you must ask a parent or legal guardian for permission prior to submitting any information to this Site.
If you have knowledge that a child 13 years of age or younger has submitted Personally Identifiable Information to us, please contact us and we will delete the PII information collected belonging to that child. You may contact us via email or by writing to us at the address below. Parents and guardians can also contact us by mail, but before any information is disclosed, the parent will be required to provide verification of his/her identity and authority related to any request.We will only send the information to the parent email address in the registration file.
Sun Communities fully complies with the federal CAN-SPAM Act. You can always opt out of receipt of further email correspondence from us.
Under Section 1798.83 of the California Civil Code, residents of California can obtain certain information from companies with whom they have an established business relationship. That information is about the Personally Identifiable Information those companies have shared with third parties for direct marketing purposes during the preceding calendar year. The law requires companies to inform consumers about the categories of Personally Identifiable Information shared with third parties, the names and addresses of those third parties, and examples of the services or products marketed by those third parties. To request a copy of the information disclosure provided by Sun Communities under Section 1798.83 of the California Civil Code, please contact us at:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034
This Privacy Notice for California residents supplements the information contained above in our general privacy policy and applies solely to all visitors, users and others who reside in the State of California.
Under the CCPA, a business that sells California residents’ personal information to others: 1) must give notice to California residents before selling their personal information to others; and 2) must provide the right to opt out of the sale of their personal information.
Sun Communities does not sell the personal information of anyone. Sun Communities does obtain personal information from its customers for a business purpose and does further collect personal information for the purpose of performing that business purpose for its customer.
When receiving a request, we will verify that the individual making the request is the resident to whom the personal information subject to the request pertains. California residents may exercise their rights themselves or may use an authorized agent to make requests to disclose certain information about the processing of their personal information or to delete personal information on their behalf. If you use an authorized agent to submit a request, we may require that you provide us additional information demonstrating that the agent is acting on your behalf.
With respect to their personal information, California residents may exercise the rights described below.
See above for how we use your information. We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws. We use reasonable security precautions to protection your information while in storage.
To request this information, please submit a verifiable consumer request to us by mail to:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. We are not required to provide you with personal information more than twice in a 12-month period.
To make a request, mail or email us at:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034
We will not be able to respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
We will try to respond to your request within forty-five (45) days of receipt of your written request. If we require more time (up to 90 days), we will inform you of the extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
An amendment to the CCPA provides an exemption to the Right to Know and Right to Delete for personal information between a business and a person who is acting as an employee, director, officer, or contractor of a company, partnership, sole proprietorship, nonprofit, or government where the information is used in the context of a business transaction. This exemption is currently set to expire on January 1, 2021. Until that date, we will not respond to requests to know or delete that are within the scope of this exemption.
To exercise the right to opt-out, you (or your authorized representative) may submit a request to us by contacting us at:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034
Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sharing with third parties. However, you may change your mind and opt back in to personal information sharing with third parties at any time us by contacting us at:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034
We will only use personal information provided in an opt-out request to review and comply with the request. We will act upon your opt-out request within 15 days of receipt.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Nevada law (SB 220), permits customers in Nevada to opt-out of the sale of certain kinds of personal information. A sale under Nevada law is the transfer of this personal information to third parties for monetary consideration so these third parties can then re-sell or license the sold information. We do not sell your personal information to third parties as defined in Nevada law. If you are a Nevada resident and wish to opt-out of the sale of your personal information should we change our practices in the future, you must send a request us by contacting us at:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034
Sun Communities reserves the right to change the Privacy Policy from time to time at its sole discretion with or without notice. Any revisions are effective immediately once posted on the Site. Your continued use of the Site shall indicate your acceptance of the revision. Revisions to the Privacy Policy regarding the use of Personally Identifiable Information are not retroactive.
Personal information voluntarily submitted to Sun Communities online, via electronic communication, or otherwise, may be maintained or accessed in servers or files in the United States of America, which the European Union has not deemed to provide “adequate” privacy protection. If you do not consent to having your information processed and stored in the United States of America, please do not provide it to Sun Communities. Sun Communities contends that the General Data Protection Regulation (EU) 2016/679 does not apply to its processing of PII and that it is not within the jurisdiction of the EU. All processing of PII is governed by the applicable laws of the United States of America.
If you have any questions about the Privacy Policy, or to report a violation of the Terms of Use, please contact us at:
Sun Communities
27777 Franklin Road
Suite 200
Southfield, MI 48034